Quality Accounting Services

Privacy & POPIA Notice

Last updated: 25 August 2026

This website notice is intended as a practical POPIA-aligned starting point for QAS. It should be reviewed if the business's systems, service providers or processing activities change.

1. Who is responsible for your information?

Quality Accounting Services (“QAS”, “we”, “us”) is responsible for personal information processed through this website and in connection with enquiries made through it. Privacy enquiries can be directed to Lisa Viljoen at lisa@qualityaccountingservices.co.za or 072 050 3616.

2. Information we may collect

When you contact us by email, telephone or WhatsApp, we may receive information such as your name, contact details, business name, service requirements and any information you choose to include in your enquiry. If you later become a client, additional information may be required to provide accounting, tax, payroll or compliance services.

3. Why we use personal information

To respond to enquiries and consultation requests.
To prepare quotations and discuss services.
To provide agreed professional services to clients.
To meet legal, tax, regulatory, record-keeping and professional obligations where applicable.
To protect our systems, business and clients from misuse or fraud.

4. Sharing information

We do not sell personal information. Information may be shared with service providers, professional advisers, regulators, government bodies or other parties where this is necessary to provide a service, comply with law or protect legitimate interests. Where an external service provider processes information for QAS, reasonable steps should be taken to ensure appropriate confidentiality and security.

5. Hosting and cross-border processing

This website may be hosted by a provider with infrastructure outside South Africa. If personal information is processed outside South Africa, QAS will seek to use providers and arrangements that offer appropriate protection consistent with applicable law.

6. Retention and security

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to provide services, or to comply with legal and record-keeping obligations. Reasonable technical and organisational safeguards are used to protect personal information against loss, misuse, unauthorised access or disclosure.

7. Your rights

Subject to applicable law, you may ask QAS to confirm whether we hold personal information about you, request access to it, ask for inaccurate information to be corrected, object to certain processing, or request deletion where QAS is not required to retain the information.

8. Complaints

If you have a privacy concern, please contact QAS first so we can try to resolve it. You may also lodge a complaint with the Information Regulator of South Africa. See inforegulator.org.za for current contact and complaints information.

9. External services

If you choose to contact QAS using WhatsApp or another third-party service, that provider's own privacy terms also apply. QAS does not control how those platforms process information outside the information received by QAS.

10. Updates

This notice may be updated when our website, services, suppliers or legal obligations change. The current version will be published on this page.

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